Get in touch.

We are here to help. Contact us to learn more about our services, discuss support options or make a referral.

Contact details

Areas covered

Edinburgh and the Lothians

Email

info@northcareservices.co.uk

Phone

447468582373

Make a referral

We welcome referrals from parents and carers, local authorities, social work teams, schools, NHS professionals and healthcare professionals.

Once a referral is received, we carry out an initial discussion and assessment to understand the child's needs, routines, risks and support requirements. We will only accept referrals where we are confident we can safely and appropriately meet the child's needs.

For emergencies or immediate safeguarding concerns, please use the relevant urgent service rather than waiting for a website response.

Your details

Child or young person needing support

Care needs

Join our team.

At North Care Services, we are passionate about making a positive difference in the lives of children and families.

We are looking for caring, compassionate and dedicated individuals who share our values and commitment to high-quality care. We value compassion, professionalism, safeguarding awareness and relationship-based practice.

Apply Now

We offer

  • Ongoing training and development
  • Supportive working environment
  • Flexible opportunities
  • Meaningful and rewarding work
  • Safer recruitment processes and PVG checks for all roles

FAQ.

How do referrals work?

Referrals can be made by families, social workers, schools, healthcare professionals or other agencies. Once a referral is received, we carry out an initial discussion and assessment to understand the child's needs, routines, risks and support requirements. We will only accept referrals where we are confident we can safely and appropriately meet the child's needs.

What ages do you support?

North Care Services supports children and young people under the age of 16 who require additional support within their home or community environment.

Do you provide emergency support?

We aim to provide flexible support where possible, including short-notice or emergency support depending on staffing availability, risk assessment and the child's needs. All emergency requests are assessed carefully to ensure support can be delivered safely.

Are staff trained in autism support?

Yes. Staff receive training in autism-informed practice, trauma-informed care, safeguarding, emotional regulation, communication support and behaviour support approaches. We are committed to ensuring children receive compassionate and understanding support tailored to their individual needs.

What areas do you cover?

North Care Services provides support across Edinburgh and the Lothians, including Edinburgh, West Lothian, Midlothian and East Lothian. Support may also be considered in surrounding areas depending on the child's needs, staffing arrangements and travel requirements.

Is your service regulated?

Yes. North Care Services is regulated by the Care Inspectorate Scotland and operates in line with the Health and Social Care Standards.

Can support be flexible?

Yes. We understand that every child and family is different, so support is tailored around assessed needs, routines and family circumstances. This may include after-school support, evening support, weekend support, respite at home or community-based activities.

How are care plans created?

Care plans are developed collaboratively with the child, family and relevant professionals. Plans are tailored to the child's individual needs and include routines, communication preferences, emotional and sensory needs, risks, wellbeing outcomes and agreed support strategies. Care plans are reviewed regularly to ensure support remains appropriate and effective.